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Shipping/Delivery Policy

What are the delivery charges?

Delivery charge varies with each Seller. Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that the Seller or our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

What is the estimated delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

• The Seller offering the product

• Product's availability with the Seller

• The destination to which you want the order shipped to and location of the Seller.

Are there any hidden costs (sales tax, purchase charges etc) on items sold by Sellers on Foodboss?

There are NO hidden charges when you make a purchase on Foodboss. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

Why does the estimated delivery time vary for each seller?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.

What do the different tags like "In Stock", "Available" mean?

'In Stock' For items listed as "In Stock", Sellers will mention the delivery time based on your location pin code (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location. 'Available' The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location. 'Preorder' or 'Forthcoming' Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of its official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 15th May, July 2nd week) 'Out of Stock' Currently, the item is not available for sale. When the seller runs out of the product availability then the product will show 'Out of Stock' 'Imported' Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you. 'Temporarily Unavailable' The product is currently out of stock and is not available for purchase. The product could to be in stock soon. 'Permanently Discontinued' This product is no longer available because it is obsolete and/or its production has been discontinued. 'Out of Print' This product is not available because it is no longer being published and has been permanently discontinued.

Does Foodboss deliver internationally?

As of now, Foodboss doesn't deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.

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